Consumer Recovery Solutions

Our customers come first. Always.

Let us help you recover outstanding consumer accounts

You want the money you're owed, but don't want to alienate your customers, so what's the best path forward? How do you work with a recovery agency that respects your customers and helps you maintain long-term relationships?

Put your unpaid accounts—and your confidence—in Bright Resolution Services' capable hands. For the past three decades, our consumer recovery specialists have exceeded industry standard practices with our comprehensive approach. Our proven methodology consistently outperforms the competition, going above and beyond expectations.

We handle consumer recovery communications with respect and dignity. You can be confident in our high recovery rates without risking your valuable customer relationships.

A Superior Approach to Consumer Recovery

You need a debt recovery partner that offers a better way forward. It's what you contracted to do - recover outstanding debts without destroying customer relationships. Not all recovery agencies understand the importance of maintaining your business reputation. Choose partners who value your trust and treat every customer interaction professionally.

No unethical or demeaning recovery tactics
Transparent pricing with no hidden administrative fees
Certified, licensed debt recovery professionals (22+ years experience)
Skip trace performed by a licensed private investigator
Experienced, friendly and helpful support staff

Our R.E.S.P.E.C.T. Methodology

Respectful Engagement Secures Positive Economic Cooperation Today

Our proven methodology focuses on respectful consumer engagement that preserves relationships while achieving positive financial outcomes for our clients and their customers.

The Premier Consumer Recovery Agency with R.E.S.P.E.C.T. Methodology. Respectful Engagement Secures Positive Economic Cooperation Today.

Revenue matters, but so does your reputation. Our "R.E.S.P.E.C.T. Methodology" (Respectful Engagement Secures Positive Economic Cooperation Today) means that our consumer communications are led by experienced professionals who understand the importance of maintaining relationships. Our training encompasses all procedures designed with your customers in mind, so they'll want to continue doing business with you in the future.

Respectful Communication

Every interaction maintains dignity and respect for all parties involved.

Ethical Practices

Fully compliant with FDCPA regulations and industry best practices.

Relationship Preservation

Protect your customer relationships while recovering what you're owed.

What Our Clients Say About Consumer Recovery

"Bright Resolution Services handled our consumer debt collection with such professionalism and respect. Our customers appreciated their approach, and we maintained our relationships while recovering our debts."

— Sarah M., Retail Business Owner

"The R.E.S.P.E.C.T. Methodology really makes a difference. They treated our customers with dignity while effectively recovering overdue accounts. Highly recommended!"

— Michael R., Service Company

Contact us today and discover how our consumer recovery specialists can help you transform aged receivables into bottom-line revenue.

Ready to recover your consumer debts while preserving relationships? Contact us today.